Trade Policy:Bass San Diego will only consider trades for basses we have previously sold.
Return Policy:Naturally, we hope your purchase exceeds your expectations. But if it doesn't, take comfort in the knowledge that BSD has your back. You always have 48 hours from receipt of your equipment to play it and determine if it's going to meet your needs. If it doesn't simply pack it securely in the box we shipped it in, and ship it back to us. Once we receive it and inspect it, we'll arrange for a full refund (excluding shipping, of course). If you have any questions about this policy, give us a call.
COVID-19 Restocking Fee: In accordance with Governor Newsom's mandate, ALL returns are subject to a 15% restocking fee that allows us to properly disinfect and sanitize any gear that is returned to Bass San Diego. We anticipate this policy will be temporary in nature. Please direct complaints to Governor Newsom in Sacramento.
Quote Policy:All quotes are good for a period of 48 hours from the time the quote was given. Exceptions to this policy are made at the sole discretion of Bass San Diego. Call us if you have any questions about this policy.
Consignment Sales:Bass San Diego offers consignment services for equipment that we have previously sold or equipment with which we are familiar. We will only consider instruments with a value above $2000.00. We will not accept amplifiers on consignment that we did not originally sell without prior inspection. Consignment fees are 25% of the final sale price. Questions? Call us!
Special Orders and Custom Orders:Bass San Diego wants to help you build your dream bass and we'll be with you every step of the way. We require at least 25% of the final purchase price as a deposit. If you place an order and cancel it, you forfeit your deposit. All deposits are non-refundable. Please contact us if you have any questions about this policy.BSD